We do not offer a direct exchange service. If you wish to exchange an item(s), we ask you to return the items wished to be exchanged and place a new order with the correct items. If you have any questions or concerns, you are always welcome to contact our customer service via info@vosbos.com.
You have the right to return any/all products purchased from our website (vosbos.com) within 30 days of receiving your order. Return your parcel by using attached return slip and delivery note. There is a return cost for orders. The return costs is at your expense unless is quality issue. Please check on our return policy for details.
We ship all orders in innovative recycled paper bags that easily transform into reusable shoppers. In line with our sustainability commitment, we do not offer additional gift wrapping.
If you receive your package, and it is not as you ordered, please contact us immediately. We will do everything we can to correct our mistakes as promptly as possible.
Please note that because Switzerland is outside the EU, your order may be subject to local import duties, Swiss VAT, and customs handling fees upon arrival. These charges are not included in your checkout total and will be the responsibility of the receiver.
Choosing the right TOG depends on your child's room temperature across changing seasons. We design flexible TOG options using breathable, natural materials: light and airy ramie or bamboo muslin keep your child cozy on warm summer nights, while insulating wool and cotton protect them during colder winter months.
A legged sleeping bag, also known as a sleep suit, is a safe sleep solution designed with separate legs instead of a traditional closed pouch. It offers your little explorer the gentle warmth of a premium sleeping bag while leaving them completely free to roll, stand, and walk naturally before and after sleep.
Yes, safety is at the heart of our conscious design philosophy. We choose premium, sustainable, and strictly non-toxic textiles that are soft where they touch and completely safe where they chew, providing absolute chemical peace of mind for sensitive skin and teething babies.
